IT Jobs at UN (United Nations), United Nations Office for the Coordination of Humanitarian Affairs is looking for highly motivated and qualified Information and Technology Officer to assist the program carried by United Nations Development Programme.

Roles and Responsibilities

• The effective functioning of the CO hardware and software packages
• Networks and internet administration
• Provision of web management services
• Provision of administrative support
• Provision of inputs to the elaboration of internal policies and procedures on the use of ICT.
• Elaboration of the content of internal Standard Operating Procedures in ICT in consultation with office management.
• Development and update of the ICT annual plan.
• Provision of advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs and change of hardware electronic components.
• Supervision of the implementation of OCHA systems.
• Operation of network utility procedures defining network users and security attributes establishing directories, menus, and drive-mappings, configuring network printers and providing user access. Ensure that the OCHA desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks.
• Trouble-shooting and monitoring of network problems.
• Manage and maintain the VTC functions. Enhance the VTC security.
• Response to user needs and questions regarding network access.
• Maintenance of up-to-date parameters of information for the network clients and electronic mail.
• Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organization of off-site storage of backups.
• Maintenance of measures in place for business continuity and disaster recovery processes and procedures including backup and restoration of both server and local storage facilities.
• Timely LAN Infrastructure and Internet connectivity upgrade to meet OCHA requirements.
• Provision of advice on and assistance in procurement of new equipment.
• Provision of technical specifications and information on best options in both local and international markets, review of quotations and bids.
• Maintenance of an up-to-date inventory of the software and hardware.
• Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Admin Unit.
• Maintaining information and databases
• Basic research and analysis
• Presentation of information on best practices in organizational change
• Collecting information, identifying best practice
• Data gathering and implementation of management systems
• Maintains effective client relationships

Qualification and experiences

• University Degree in Computer Science or Diploma with the relevant certifications in the hardware and software management and application (Microsoft Certification, Cisco Certification) is desirable.
• Advanced abilities with MS outlook mail system, MS Access, MS Excel and other software platforms. Certification in these products an advantage;
• Knowledge of Windows-based packages/applications, and database development
• Experience with ArcGIS, MapInfo or other GIS tools is an advantage;
• The capability of Drupal, PHP, ASP programming and format encoding is an asset;
• Experience in graphic design, multimedia, and products branding an advantage;
• Experience in the design and development of surveys, including user requirements, form design, survey implementation, data entry, data cleaning and analysis an advantage;
• Caliber to communicate with technical as well as non-technical people
• Capability to prioritize multiple tasks within an environment where many interruptions occur
• Ability to work with multi-cultural teams and international professionals
• Ability to work under stress and under tight deadlines
• Fluency in English and Arabic