The United Nations World Food Program announces the vacancy of Human Resources Officer in Bangkok, Thailand. The organization is seeking to fill the position of Human Resources Assistant, based in the PASport (Payroll Application System Portal) Competence Centre in Bangkok.

Position Summary

This position is under the overall supervision of the Head of HR Systems Administration & Support, and the direct supervision of the Professional HR Officer in the PASport Competence Centre in Bangkok. Under the guidance of Professional HR Officer in PASport Competence Centre, this position takes part in the business support of the PASport system.

Key Duties 

• Provide assistance on HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to HR colleagues and PASport users in the field.
• Liaise with other internal units/offices on HR related matters, and provide the necessary information in order to enable timely HR services.
• Review and compile a variety of data on locally recruited field employees to support analysis and reporting needs.
• Provide support to the professional officers in compliance with relevant processes and procedures.
• Provide support and guidance to PASport Users and Timekeepers in the field.
• Support the professional officer in the analysis of PASport system errors.
• Test solutions before these are implemented in the HR production systems.
• Liaise with field colleagues regarding training and documentation of HR processes and systems including the preparation of guidelines for the user community.
• Monitor data accuracy and take actions to ensure the correctness of payroll data.
• Other duties as required.

Requirements 

• Five or more years of progressively responsible support work experience in general administrative work; including at least three years in human resources or other related fields.
• Work experience in HR systems administration and support would be an added advantage.
• Knowledge of specialized HR administrative work practices and methods gained through relevant technical training and experience.

Skills and Abilities 

• Good mathematical ability, with experience in complex calculations and analysis
• Good communication skills and a good understanding of HR principles and their application in order to respond to and resolve a range of HR queries.
• Ability to conduct analyses in order to generate periodic reports and make recommendations for further actions.
• Capacity to build relationships with a variety of individuals across functions and outside WFP in order to effectively contribute to the functioning of the unit.
• Ability to work with minimum supervision and use initiative to perform administrative tasks within broad WFP guidelines and standards.
• Fluent in both written and oral English. In addition to that, intermediate knowledge (FAO level B) in French and/or Spanish is an asset.

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