Join the World Bank as an 2025 IT Officer : Leading IT Service Continuity for Sustainable Development

The ideal candidate for the 2025 IT Officer position at the World Bank will possess strong experience in information technology and IT service continuity, demonstrating a comprehensive understanding of best practices in maintaining operational resilience. Excellent writing and analytical skills are essential, enabling effective communication and the ability to analyze complex information to inform decision-making. Furthermore, the candidate must showcase a proven ability to work harmoniously within a team, exercising sound judgment to contribute positively to collaborative efforts. The level and quality of these skills will be pivotal in determining selection for this critical role, ensuring the success of IT service continuity initiatives at the World Bank.

Responsibilities and Duties

• Support the IT Service Continuity team during major incident situations.
• Collaborate with project teams to assess resiliency requirements for new systems.
• Maintain IT Resiliency and Disaster Recovery Plans.
• Facilitate ongoing testing and reporting on IT disaster recovery capabilities.
• Design resiliency exercises and review outcomes to identify areas for improvement.
• Liaise with business continuity teams to ensure coordination of programs.
• Track risks and benchmark against external best practices.
• Provide recommendations to reduce resiliency risks within business units.
• Partner with institutional stakeholders to translate technical deficiencies into business risks.
• Collaborate with key vendors to ensure alignment with cloud services and recovery strategies.

Check: African Economic Research Consortium (AERC) Internship Programme 2024 (Stipend available)

Selection Criteria for 2025 IT Officer

• Education & Experience:
  • Bachelor’s Degree with 7+ years relevant experience or Master’s Degree with 5+ years relevant experience in Computer Science, IT, IT Service Continuity Management, or Crisis Management.
• Technical Skills:
  • Strong understanding of IT Service Management and information systems technology, including applications, operating systems, hardware, networks, and application development.
  • Experience managing and supporting at least two large-scale enterprise-level platforms (on-premises or cloud), with knowledge of HA, DR, and Backup & Restore strategies.
  • Familiarity with DevSecOps pipelines and Agile software development methodology.
  • Experience developing/reviewing code in AWS, Azure, or similar platforms.
• Organizational Skills:
  • Proven ability to work in large, matrixed organizations with complex IT landscapes and diverse client bases.
  • Strong writing and editing skills, with the ability to convey complex ideas clearly and engagingly.
• Interpersonal Skills:
  • Diplomacy, sound judgment, and strong interpersonal skills; commitment to teamwork in a multi-cultural environment.
  • Organized, agile, persistent, and proactive; able to juggle multiple tasks under tight deadlines.
• Collaboration & Management:
  • Ability to collaborate with senior management to identify requirements and ensure compliance with standards.
  • Track record of managing complexity, identifying interdependencies, and taking a corporate view.
• Personal Responsibility:
  • Commitment to high-quality work, risk identification, and delivering client results.
  • High motivation, confidence, integrity, and responsibility.
• Technical Proficiency:
  • Proficient in Microsoft Office Suite and SharePoint Online.

Certification Requirements for 2025  IT Officer

• ITIL Certification:
  • ITIL Foundations or higher.
• DevOps Certification:
  • DevOps Engineer Certification (preferred).
• Cloud Certification:
  • Mandatory cloud certification (Associate or higher level in AWS or Azure is preferable).
• Business Resilience Certification:
  • Certified Business Resilience IT Professional (a plus).

Join us on Telegram for more opportunities!