The Human Resources Associate will be reporting to the G7 HR Associate/Team Lead (GSSC/Local BES) under the substantive guidance of the P3 HR Specialist (GSSC/Local BES) and overall leadership of BES Manager (GSSC).

Duties and Responsibilities Human Resources Associate

1. Advisory Functions

Act as an internal advisor on matters relating to benefits and allowances, fostering partnerships with internal and external stakeholders by briefing and advising clients, personnel, colleagues and partners of the policies and guidelines thereof to achieve the following results:

• Comprehensive HR strategy including benefits and allowances management.
• Consistent approach in compliance with personnel policies.
• Client and partner confidence in GSSC RSC HR as a credible HR service administrator.
• HR policies and guidelines relating to benefits and allowances are reviewed and revised as necessary.

2. Administration

Administer and certify processing of allowances in full compliance with personnel policies and the Financial Accountability Framework. The HR Associate has approval authority for non-discretionary decisions under the applicable personnel policies and within the financial level of authority, to achieve the following results:

• Equity and transparency in the application of personnel policies.
• Client understanding and confidence in GSSC HR as a credible HR service administrator.
• A high quality, timely and accurate service is provided to clients and partners.
• Accurate employee database for personnel and talent management.

3. Payments

Determine and verify, verify financial benefits related to contracts, including hires, life and organization events, end of service, ongoing allowances and salaries to achieve the following results:

• Accurate determination of financial allowances of personnel transactions.
• Timely processing and approving financial payments to support personnel policies.
• Increased efficiency as a result of reduction in recoveries, advances and other exceptional payments.
• Accurate processing of financial allowances to correct UNDP and third-party funds.

4. Knowledge Management 

Recommend, create and maintain knowledge management prescriptive content for benefits and allowances to achieve the following results:

• HR knowledge management system contains accurate and comprehensive coverage of benefits and allowances matters.
• Personnel are enabled and empowered through access to GSSC HR knowledge base.
• Full transparency of the administration of benefits and allowances.
• Continous learning and development for HR workforce by keeping abreast with HR best practices.
• Conduct training courses on benefits and allowances.

5. Streamlining Processes 

Identify areas for improving processes and HR policies and developing business requirements to maximize efficiency and simplify procedures, to achieve the following results:

• Recommendations for improved and new HR policies and guidelines.
• Streamling payment and entitlement procedures to deliver optimal client service.
• Enhance work efficiency through constant evaluation and analysis of HR processes.
• Reduce costs of GSSC HR operations and related costs to clients and partners.
• Reduce unnecessary paperwork and administrative processes.
• Provide input and support to further development of and implementation of eServices.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

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Required Skills and Experience