Apply for the Vacancy for Enrollment Specialist at Southwest Tennessee Community College. The category of the position is Admissions and Enrollment.

Duties

• Communicates effectively and accurately via email, telephone, and in-person with prospective students, parents, counselors, high schools and college representatives, and other individuals and agencies involved in the college enrollment process, in order to effectively and accurately convey information about Southwest, the application process, on and off-campus visits and events, and when applicable, a student’s scenario. This involves proactive communication and responding to calls, emails, and walk-ins.
• Additionally, maintain the confidentiality of student records by following FERPA regulations, carefully monitoring student records at the workstation for security, and properly store all student records.
• Also, provide student-centered, excellent customer service, welcoming students, parents, faculty, and staff, and other stakeholders in person and through telephone and email in a high volume and challenging, fast-paced environment. Likewise, participate in, assist with planning, and support meetings, conferences, conventions, recruitment events (on and off-campus) such as open house-type events, high school or campus visits, college fairs, and campus tours, etc.

Qualifications

Position Requirements:

• A minimum of a Bachelor’s degree in higher education, counseling, human services, business, public administration, or related field from an accredited college/university or an equivalent combination of education and experience.
• Additionally, one to three years’ Customer service work experience with a demonstrated concern for and delivery of exceptional customer support.

Preferred Requirements:

• Preferred experience in admissions, records, financial aid, or other related student affairs area within a higher education setting.
• Also, prior experience with Ellucian Banner student information system.

Documents

•  Resume
•  Also, cover letter
•  Furthermore, unofficial Transcripts

About

Southwest Tennessee Community College is a public community college in Memphis, Tennessee. As the product of a merger between two colleges in 2000, the school has two campuses in Memphis and several satellite centers. Additionally, it is operated by the Tennessee Board of Regents.

Visit the official page for more information.

Also, visit oyaop.com for more opportunities.