Design Manager jobs at the University of Michigan

About the University of Michigan

The University of Michigan is the public research university in Ann Arbor, Michigan, United States of America.  Its comprehensive graduate program offers doctoral degrees in the humanities, social sciences, and STEM fields (science, technology, engineering, and mathematics) as well as professional degrees in architecture, business, medicine, law, pharmacy, nursing, social work, public health, and dentistry. Michigan’s body of living alumni comprises more than 540,000 people. It is one of the largest alumni bases of any university in the world.  As of October 2018, 50 MacArthur Fellows, 25 Nobel Prize winners, 6 Turing Award winners, and 1 Fields Medalist have been affiliated with University of Michigan.

Key responsibilities

• Apply project management, communication, design, quality assurance, and consultative skills to collaborate with faculty, course teams, and media designers.
• Work with AI colleagues and partners to design and develop critical documentation and project elements, including but not limited to: design plans, strategies, and goals, personas, timelines, faculty resources, online learning materials, and marketing language.
• Manage and align many diverse perspectives, including those of faculty partners, external partners and collaborators, AI colleagues, and other U-M and external stakeholders. Also, oversee the timely execution and consistency of project deliverables.
• Ensure thoughtful and consistent alignment of projects with current practices in design thinking, copyright, accessibility, and data access policy.
• Facilitate project handoff and knowledge transfer across the AI portfolio. Also, lead and organize meetings, workshops, events, and brainstorms.
• Coordinate with external contractors, vendors, temporary personnel, etc., to administer support services for online education.
• Similarly, contribute to on-campus and external conversations about digital learning, design, and research; provide consultative support to potential partners on new ideas and proposals; and connect innovators with available AI and other university resources to tackle unsolved problems.
• Raise awareness about the work of AI and academic innovation in higher education more broadly, and network with peer institutions to advance common causes.
• Furthermore, perform other duties as assigned.

Required qualifications

• Bachelor’s degree and 3 or more years of related experience (educational technology, instructional design, educational project management, information science, or consulting).
• Excellent organizational, interpersonal, oral, and written communication skills demonstrated in a leadership context.
• Familiarity with: Massively Open Online Courses (MOOCs), online degrees and hybrid programs, Open Educational Resources (OER), Learning Management Systems (LMS) like Coursera, Canvas, edX, and other educational platforms.
• Ability to manage workload under time constraints and conflicting demands. Similarly, the ability to work well in a multicultural and collaborative environment.
• High emotional intelligence for complex relationship management. Also, a strong commitment to problem solving, teamwork, and the ability to act independently.
• Ability to analyze and align technology solutions with instructional needs, current educational and technological trends, and campus-wide goals/priorities and infrastructure.
• Understanding of copyright regulations in a higher education setting.
• Understanding of accessibility regulations and related tools and techniques e.g. video captioning, descriptive audio, screen readers.
• Similarly, enthusiasm for technology-enhanced learning in the context of a public residential research university.
• Significant fluency with work productivity and organization tools (e.g. Google tools, MS Office, etc.).