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United Nations Jobs in Saudi Arabia

United Nations Jobs in Saudi Arabia

Country: Saudi Arabia
City: Riyadh
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United Nations Jobs in Saudi Arabia

Position: Information Resource Assistant at United Nations Food and Agricultural Organization

Job duties

The  Information Resource Assitant will be liable for the following duties

Information Communication Technology

  • Act as the first point of support in ICT matters, receive, log and monitor requests as per established procedures, responding to ad-hoc queries, and retrieving data.
  • Provide 1st  and 2nd  level support to resolve IT-related issues pertaining to FAO standard equipment; escalate those issues that cannot be solved to the Regional IT Office support IT staff and to the technical team in the IT Division; monitor progress and ensure problem resolution.
  • Liaise with external technical support providers, following up on user problems to achieve a resolution.
  • Support the operation and use of the office network infrastructure (wired or wireless LANs, routers, firewalls), internet access and network services (file/print services, security, email backups) in accordance with corporate policies established by the IT Division.
  • Initiate requests for purchases of hardware and software, according to corporate guidelines and procedures ensuring Regional Office signoff on expenditures and IT Division clearance for non-standard items.
  • Similarly, monitor the Office’s Minimum Security Telecommunications Standard (MISTS) compliance and collaborate with other agencies as required.
  • Maintain an inventory of computers, peripherals, software and MISTS equipment; Monitor the Office’s Minimum Security Telecommunications Standards and MISTS equipment; also ensure its appropriate maintenance, secure handling, and storage, and track loaned equipment.

Information Resources and Records Management

  • Act as a focal point on all matters pertaining to the information resources, library, and records management and liaise with the Office for Corporate Communication at HQ as required.
  • Process incoming and outgoing correspondence and documentation both electronic and paper-based: send, receive, analyze, classify, route, distribute and file correspondence; check the quality of the processes and ensure that all formal requirements are met in compliance with standard procedures.
  • Assess and execute the transfer of semi-active records to central archives according to agreed retention schedules and procedures.
  • Furthermore, perform other duties as required.


In order to be eligible for the post, the candidate must have the following qualifications

  • Secondary School education. In addition to that, three years of progressively responsible experience in user support for Microsoft Windows and Office software in a wide area network environment and/or in registry and information resource management.
  • Experience with computer hardware repair and software configuration.
  • Similarly, experience with providing IT support in a networked environment.
  • Also, experience with MS Exchange and MS Outlook. Equipment procurement, and other related administrative functions.
  •  Working knowledge of English and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian or Spanish)


Type of Opportunity General Job
Deadline21 November,2019
CountrySaudi Arabia
Company NameFood and Agricultural Organization



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