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E T Consultant - Information Management Consultant at Washington, DC, United States.

Information Management Consultant Internship at USA

Country: USA
City: Washington, DC
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World Bank E T Consultant – Information Management Consultant Internship Washington, DC, United States.

The Information Management Consultant Internship ideal candidate should be a records manager with strong communication, training, and client-service skills.

Duties and Accountabilities Information Management Consultant

The consultant will be expected to support the team carry out the following tasks in the areas indicated:

Records Management Support

  • Become familiar with units supported (functions, activities, and business processes; Records Retention Schedule; SharePoint implementation; IT systems in use; organizational chart, etc.).
  • Provide support and direction on the management of records to units, including, but not limited to: good records management practices; use of SharePoint Online capabilities; administration of folder structures in SharePoint and other M365 applications, etc.

Outreach and Training  

  • Design, develop and deliver training on records management and records management systems.
  • Draft quarterly records management newsletters.
  • Build and facilitate the Records and Information Community of Practice via Microsoft VIVA.
  • Develop IFC specific guidance and learning materials for IFC staff, IFC new hires, IFC staff leaving the Bank, etc.
  • Engage with and support Country Offices to comply with their records management responsibilities.
  • Revise and suggest improvements of training materials.

SharePoint Files solution support (based on Microsoft SharePoint Online)             

  • Functional support to the SharePoint Files application, including but not limited to:
  • Optimize the document and records management landscape of selected units.
  • Introduce improvements post implementation.
  • Apply retention labels to legacy and new content.
  • Develop quarterly monitoring reports on filing trends.
  • Provide daily support to clients with functional issues or questions.

Appraisal and Disposition           

  • Perform the appraisal of expired M365 solutions (MS Teams, intranet sites, etc.) and other records.
  • Support the disposition process for expired digital records.
  • Support the In-Place Records Management Team with the implementation of records controls in IFC applications.
  • Support units with the transfer of analog records and guide clients on applying the appropriate disposition authorities to their records.


  • Participate in discussions and presentations regarding the development, design, enhancements, and gathering of user requirements for information management systems.
  • Be an active participant in ITSAR’s day to day projects and responsibilities.

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Selection Criteria

  • Bachelor’s or Master’s degree in Archives, Records Management, Information Science, or related field with 2 years relevant experience OR equivalent combination of education and experience.
  • In-depth understanding and practical experience with standards and good practices for records management, records appraisal, and records disposition.
  • Experience with the records management solution for the Microsoft 365 platform and/or with using other electronic records management systems.
  • Ability to develop out-of-box solutions and customizations on Microsoft Office 365 platform and experience with Microsoft Power Automate would be an asset.
  • Excellent multitasking and organizational skills; ability to plan and prioritize own work, as well as within the context of the needs of the team and resolve competing demands and deadlines; take initiative in thinking about next steps.
  • Proven ability to develop and maintain good working relationships with staff at different levels across the organization; ability to interact with discretion and diplomacy in a constructive and professional manner; ability to collaborate with other team members and contribute productively to the team’s work and output.
  • Ability to communicate information graphically in an appealing way for reporting and other communication needs.
  • Conceptual, analytic, and innovative problem-solving ability.
  • Hands-on and results-oriented approach.
  • Excellent oral and written communication skills in English; ability to write concise and accurate reports, and good public outreach skills.
  • Curiosity in the WBG’s work and familiarity with its mission and objectives.

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Type of Opportunity Internships
Deadline14 December,2023
CityWashington, DC
Open toLocal Recruitment
OrganizerThe world bank



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