Google calls application for Information Technology Internship in Dublin, Ireland.

As a member of the Information Technology team, the intern will be the go-to person for Googlers’ computer hardware and software needs, providing front-line user support for all of Google’s internal tools and technologies. Candidates will troubleshoot, respond to inquiries, and find solutions to technical challenges. Beyond the day-to-day, they’ll improve the user experience for Googlers by contributing to longer-term projects and documentation efforts.

Position Summary

Candidates on this Information Technology Internship at Google will solve problems with multiple operating systems (e.g. OS X, Linux, Windows, etc) and a range of devices (e.g. desktops/laptops, phone systems, video conferencing, and various wireless devices, etc). Additionally, they’ll occasionally partner with various teams including Security, Networking, and Infrastructure. S/he shall be a fast learner and a great communicator who can effectively support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.

Responsibilities

• Support for desktop/laptop computers, along with user access to corporate network and applications both on the network as well as through remote VPN access.
• Assist with moving equipment and migrating users to new systems or devices.
• Support for services such as office phones, mobile devices, video conferencing and remote access.
• Provide basic corporate network infrastructure and server support.
• Direct support for Google’s corporate resources and applications.

Minimum Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree in Computer Science or a related technical field.

Preferred Qualifications

• Returning to a full-time degree for 12 – 18 months upon completing the internship.
• Experience working in an IT department, in computer/technical support, or in another technically-focused service environment.
• Experience in troubleshooting applications in one or more of the following networked environments: Linux, Mac, Windows.
• Ability to configure, upgrade, and relocate PC hardware, software, and print devices.
• Demonstrated understanding of LAN/WAN environments.
• Ability to commit to a 12-month internship program.

Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engines, cloud computing, software, and hardware. It is considered one of the Big Four technology companies, alongside Amazon, Apple, and Microsoft.