Operations Analyst Internship Opportunity at UNDP – New York, USA

Join the United Nations Development Programme (UNDP) as an Operations Analyst Internship Opportunity in New York, USA, and contribute to global development efforts from one of the world’s most influential cities. This role offers a unique opportunity to support operational efficiency, strategic planning, and program implementation within a dynamic international environment. If you’re passionate about development, data-driven decision-making, and working on impactful global initiatives, this position is your gateway to making a difference.

Position Purpose 

Under the overall guidance and supervision of the Ombudsman, and working closely with the Deputy Ombudsman, the Operations Analyst provides overall support and advisory services to the Office of the Ombudsman on matters related to budget, finance, human resources management, data analysis and communications.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams to enhance and enable horizontal collaboration.

Also Check: UNDP Paid Internships & Career Opportunities 2024 – Apply Now!

Key Duties and Responsibilities for Operations Analyst Internship Opportunity 

Ensure effective administrative services

• Support the Ombudsman in overseeing office administration and operations.
• Review and recommend updates to organizational policies and guidelines.
• Act as focal point for organizational reviews and audits.
• Develop and implement procedures aligned with UNDP regulations.
• Manage office space, IT equipment procurement, and essential services.
• Coordinate asset management and inventory reporting.
• Oversee office event scheduling, travel planning, and leave calendars.
• Ensure compliance with travel policies and provide emergency travel support.
• Serve as focal point for performance management processes.
• Assist in organizing meetings, workshops, and conferences.
• Prepare data analyses and presentations on office activities.

Ensure strategy, budget and financial services 

• Support strategic planning and implementation from an operational standpoint.
• Advise the Ombudsman and staff on financial and budgetary procedures.
• Coordinate the development of the Integrated Workplan (IWP) and quarterly budgets.
• Monitor expenditures and submit regular budget reports.
• Manage office budget and finances; act as certifying officer.
• Liaise with organizational focal points on funding and cost-sharing matters.
• Perform Quantum Manager (Level 1) functions for travel, procurement, payments, and consultant contracts.

Provide effective human resources services

• Advise the Ombudsman and staff on HR policies, procedures, and regulations.
• Draft vacancy announcements and coordinate job and consultancy management.
• Manage recruitment processes, including screening, scheduling, and candidate communication.
• Maintain up-to-date recruitment records and personnel files.
• Monitor contract expiration dates and coordinate extensions as needed.

Check: How to Land a UNDP Internship in 2025 – Latest Openings & Tips

Required Skills and Experience

Education:

• Advanced University Degree (master’s degree or equivalent) in Business or Public Administration, Finance, Accounting, Law or any other related field is required. OR
• A first level university degree (bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience:

• Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience in administration or operations is required.
• Experience in a field related to the work of the Office of the Ombudsman is an asset.
• Experience in the usage of computers office software packages (MS Word, Excel, etc.) and web-based management systems such as ERP is required.
• Knowledge of integrated management information systems is required.
• Previous experience with Quantum or other ERP systems such as Atlas is a strong asset.
• In-depth knowledge of UN operational policies and procedures is desired.
• Demonstrated abilities in organizational planning including strategy planning and prioritizing skills and abilities is desired.
• Demonstrated abilities in high sense of confidentiality, initiative and good judgement is desired.
• Proven experience to work effectively with people of different national and cultural background is an advantage.
• Demonstrated ability to work in a team environment to achieve common goals and to provide guidance to other support staff is desired.

Language:

• Fluency in English is required.

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