UNDP Business Operations Analyst (Two Positions) || Apply Now |

The Business Operations Analyst plays a pivotal role in this context, focusing on procurement requests while also engaging in supply chain operations and strategic initiatives such as stakeholder and change management, pricing, budgeting, and documentation. Continuous process improvement is a key aspect of this role, achieved through collaboration with team members and other departments.

Scope of Work of Business Operations Analyst

Provide Procurement Services:

• Plan, initiate, and manage procurement projects of varying complexity using the unit’s order management processes and platforms (UNall case Management platform and Quantum ERP) – encompassing Request for Quotations (RfQ) based on Long Term Agreements (LTAs) to open, international competitive processes such as Invitation to Bid (ITB) or Request for Proposals.
• Continuously build knowledge and improve processes to create value for the organization and comply with rules and regulations
• Contribute to procurement planning, contract management, and stakeholder relations

Provide Business Operations Services:

• Act as business partner for Service Owners and Project Managers to analyze, advise, and ultimately add value to Smart Facility service offerings from a procurement and financial perspective. Depending on the needs of  the service or project this may entail:
• Strategy development, risk analysis and mitigation
• Financial reporting, budgetary planning and pricing
• Change management, documentation and communication
• Stakeholder management

Ensure Cross-functional support across Service Delivery tasks:

• Support the Operations Specialist with cost recovery, reconciliation, budgeting and reporting: support and coordinate all CO and Partners requests;
• Continuous enhancement of the ICT strategic framework with proper Knowledge management efforts and Organization of Webinars to share Knowledge.
• Contribute to the enhancement of the unit’s processes and order management platform (UNall and Quantum) to improve workflow efficiciency, and ease end-user experience;
• Support other roles in the Service Delivery team: General business operation functions in the unit include finance, procurement, human resources, knowledge management and further administrative duties. Ability to work with a variety of tasks and in project management mode for completion of special projects;

Facilitate knowledge and capacity building and knowledge sharing 

• Identify, synthesize and document best practices and lessons learned that are generated from the project and implementing partners.
•  Participate in and ensure sound contributions to knowledge networks and communities of practice on project related issues. Support establishment of knowledge platforms for the project, facilitate innovative mechanisms for dissemination of knowledge from the project, and develop knowledge  resources and products to share with project partners and to support UNDP’s engagement in this area.

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Required Experience, Skills 

Minimum Education requirements

• Advanced university degree (Master’s Degree or equivalent) in Management, International Business, Development Studies or related field is required. Or
• A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Minimum years of relevant work experience

• Minimum of two (2) years with (with master’s degree) or four (4)  years (with bachelor’s degree) of relevant work experience within project management, finance and/or procurement related activities is required

Required skills and Competencies

• Experience and knowledge in the areas of administration, project management; procurement, finance, such as purchasing, supply chain, account receivables/payables, financial reporting and reconciliation  or pricing/budgeting is required;
• Demonstrated ability to compile and analyze technical and financial data, and produce reports and key figures for decision-making is required;
• Understanding and experience delivering Managed ICT and Green Energy services is required;

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