WhatsApp as the Localization Specialist in USA
WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It’s a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.
Responsibilities
Plan and manage localization schedules, collaborating cross-functionally with Customer Operations, Content, Product and Engineering teams to define requirements and timelines
Effectively communicate with technical and non-technical stakeholders, across multiple business units
Evangelize internationalization standards and localization best practices
Set clear expectations for internal and external localizers, communicate instructions in a clear and timely manner and ensure deadlines are met. Provide trainings, reference material and support for the localizers
Drive initiatives relating to localization metrics redefinition, monitoring and reporting
Analyze current pain points in workflows and tools and provide optimal solutions
Make independent decisions and work well under pressure, in the face of ambiguity and aggressive deadlines
Minimum Qualifications
3+ years of localization project/program management experience
BA/BS or equivalent 4 year university degree
Ability to communicate cross-functionally and to diverse stakeholders. Fluency in a foreign language (writing, reading, speaking)
Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
Experience with localization platforms, file formats and CAT tools or any similar in-house localization tools and platform that manages and/or automates the translation workflow
Demonstrated knowledge of internationalization and localization standards and best practices
Eligible to work in the US
No international relocation
Preferred Qualifications
5+ years of relevant experience in software localization, QA testing, Linguistic QA
Understanding of statistical analysis and ability to present data in an insightful and structured manner
Experience defining, tracking and communicating metrics and KPIs
Official Link
Deadline: Ongoing