Apply for Vacancy for Applications Developer at Morehouse College in the USA. The category for this job is Information Technology – Programmer/Analyst.
Summary
Under the direction of the senior director, advancement technology, business intelligence, and reporting, this role will be a key member of the advancement technology team and is responsible for the design, development, testing, and ongoing support for the Office of Institutional Advancement Salesforce CRM environments.
Duties:
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
- Also, align and maintain user profiles, roles, permissions, record distribution, security, queues, licenses, capacity, database, and storage limits
- Create and manage administration processes including, but not limited to workflows, validation rules, case management, approval processes, assignment rules, processes, and flows
- Utilize in-depth knowledge of the standard capabilities of SFDC and successfully expand on those capabilities using custom code as needed (Apex, Visualforce pages, Lightning components), and third-party integrations
- Similarly, serve as the primary point of contact for day-to-day user requests and administrative needs of users
- Create training plans, materials, and documentation for end-users
- Develop and maintain thorough, up-to-date, functional and technical systems documentation, FAQs, and SOPs
- Provide first-level support, including issue identification and resolution/escalation for bug fixes, and “how-to” assistance
- Moreover, manage system and data integrity by establishing end-user best practices
- Maintain data quality, supporting efforts including data loading, record de-duplication, system diagnostic tests, and related tasks
- Additionally, build custom reports, dashboards, and workflows
Physical Demands
- This position is largely a sedentary role, however, it requires some travel
- Minimum lifting of fewer than 10 pounds
- Some long standing and walking
Preferred Qualifications
Experience with:
- Marketing Cloud administration
- Ellucian’s Advance Web and Advancement Performance
- Similarly, sharePoint Designer 2010 or 2013
- Visual Studio 2015 or above
- InfoPath 2010 or 2013
- Also, ASP.Net, C# for Web Applications
- MVC
- CSS, HTML, HTML 5
- Furthermore, JavaScript, jQuery
- Business Data Catalog and Web Services
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