Apply for Vacancy for Business Analyst at Weill Cornell Medicine in the USA. The category of the position is Business and Financial Services.

Position Summary

Responsible for understanding and documenting user needs to assist in developing appropriate system(s) to meet those needs. Identifies user problems with existing system(s) and opportunities for re-engineering.

Job Responsibilities

• Maintains functional knowledge of one or more systems or modules of systems to enable the effective delivery of training and user assistance for those modules.
• Also, participates in implementation, testing, rollout and training for new/enhanced functionality within ServiceNow platform.
• Likewise, works with user(s) to gather business requirements, determines best way to deliver those requirements; configures and tests system(s).
• Analyzes business requirements and develops detailed functional specifications. Reviews functional specification with user(s), fellow analysts and specialists, management, and senior leadership to ensure correctness and consistency.
• Additionally, assists in development of training documentation, on-line help, training material and quick reference guides. Assists in delivery of training.
• Liaises with other business analysts, database analysts, server analysts, developers and programmers to ascertain technical problems, test and implement best solutions.
• Furthermore, performs other related duties as assigned.

Education

• Bachelor’s Degree

Experience

• Bachelor’s degree in Computer Science, Information Systems, Business Administrations or related field.
• Also, two years’ experience participating in application software implementation projects of medium/large size and complexity.
• Similarly, solid background in user problem identification, problem assessment, development of alternative solutions, cost/benefit analyses of alternative solutions and working with programmers during the design, development and implementation phases of the project to ensure that user needs are being satisfied.
• Likewise, experience with ServiceNow Ticketing System.
• Experience in preparation of project plans a must.
• Understands the value of process-centric approach to business analysis and capability development.
• Furthermore, process analysis and design experience.
• Good understanding of service management principles.
• Similarly, ITIL Foundation certification or higher a plus.

Knowledge, Skills and Abilities

• Capable of providing support and encouragement to organization undergoing change.
• Outstanding verbal and written communication skills, proven problem-solving ability and excellent negotiating skills are essential.
• Also, strong problem solving & analytical abilities.
• Strong training and technical presentation skills.
• Furthermore, familiarity with Microsoft products, e.g. Excel, Outlook, Skype, Word, PowerPoint, Visio, Project, SharePoint, etc.
• Exercises strong communications, documentation, customer service, and interpersonal skills.
• Likewise, demonstrated analytical skills with the ability to collect, organize, analyze, coordinate, and disseminate significant amounts of information with attention to detail and accuracy.
• Exhibits ability to identify and define new and existing process improvement opportunities.
• Strong project management skills.
• Additionally, promotes and maintains a favorable work environment, advocating for the projects to which are assigned and the business and strategic goals they are intended to meet.

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