There is an announcement for Vacancy for Patient Coordinator at Weill Cornell Medicine. Interested candidates can apply for the position now. The category of the position is  Health and Medical Services.

Job Title

• Senior Patient Coordinator

Working Conditions/Physical Demands

• Standard office work

Duties

The incumbent will do the following duties

• Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable. May also discuss the patient’s responsibility for payments
• Additionally, he/she verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to the appointment date. Facilitates the communication and collection of any fees due from the patient.
• Also, register patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointments to ensure a smooth check-in.
• Similarly, schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application.
• Educates patients about the patient portal and encourages patient participation.
• Distributes informational and specialty-specific educational brochures.
• Identifies areas of improvement for the front desk and office flow.
• Also, he/she assists in the training of new staff members in the practice’s standard of operations policies regarding patient care and billing-related activities.
• Monitors schedules for waitlists, re-schedules, and cancellations. Recommends improvements to workflows to ensure maximum schedule utilization.
• Manages the patient chart process to ensure that information is inputted and scanned properly.
• Similarly, he/she will post payment information within the practice management system.
• Maintains the inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms the accuracy of delivery. May assist with cost control.
• Additionally, the candidate answers phones, responds to inquiries and triages calls to appropriate personnel.
• Receives, sorts and distributes mail.
• May coordinate and schedule laboratory and diagnostic tests.
• Likewise, he/she may maintain physicians’ clinical calendars.
• Furthermore, the candidate may assist with scheduling of meetings and preparation of agendas.

Qualifications

The candidate should meet the given criteria for the Vacancy for Patient Coordinator at Weill Cornell Medicine

• High School Diploma
• Additionally, approximately 2 years or more years of work experience in a healthcare setting, preferably with a strong customer service background.
• Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
• Also, he/she should have knowledge of CPT, ICD-9, and ICD-10 coding.
• Furthermore, the candidate should have the working knowledge of third party payor reimbursement – Medicare, Medicaid, Managed Care, and commercial insurance.

About

• Weill Cornell Medicine is a comprehensive academic medical center that’s committed to excellence in patient care, scientific discovery, and the education of future physicians in New York City and around the world.
• Additionally, its doctors and scientists-faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization-are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies.

Visit the official website for additional details.

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