Apply for Vacancy for Resource Manager at University of California in the USA. The category for this job is Libraries.

Position Summary:

Under the general direction of the Head, Access & Operations, manages all Interlibrary Loan (ILL) and Document Delivery Service (DDS) activities for the Langson and Science Libraries with a coordinating responsibility for the Grunigen Medical Center Library’s interlibrary loan functions. Provides proactive leadership of the ILL Team. Responsible for assuring the consistent and timely lending, borrowing, and delivery of all types of material. Likewise, leads staff in continuous analysis and improvement of ILL and DDS processes. Also, resolves complex problems referred by other staff members. Compiles and analyzes statistics on a regular basis. Oversees the provision of excellent in-person and electronic ILL customer service.

Description:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC.

Duties:

• Minimum of 3 years of experience in hiring, training, supervising, scheduling, and evaluating staff in a unionized environment.
• Also, college degree and 5 or more years of experience working in a research or academic library.
• Demonstrated experience in developing, writing, and implementing operational procedures and workflows.
• Similarly, skill to motivate staff in a quickly changing environment.
• Proven ability to interact diplomatically with library users and provide excellent customer service.
• Also, proven organizational skills to meet deadlines and demonstrated flexibility and skill to satisfy priorities by directing workflow of staff performing multiple functions.
• Additionally, ability to work effectively with frequent interruptions and distractions.
• Furthermore, superior ability to communicate clearly, both orally and in writing, with supervisors, staff, library colleagues, and patrons.
• Likewise, demonstrated skill to analyze problems.

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