Details
Apply for Vacancy for Chat Support Specialist at Udacity in India. The deadline for this job is ongoing.
About:
Udacity’s mission is to power careers through tech education. The organization is an immersive online learning platform offering practitioner level education in fields such as Artificial Intelligence, Machine Learning, Data Science. Also, Autonomous Systems, Cloud Computing and more. The organization are with some of the best known investors – Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital to name a few. Additionally, Udacity has the potential to transform the world at large scale by providing the life-long learners an opportunity to re-skill or upskill them in future bleeding edge skills and create a meaningful impact in professional and personal lives.
Responsibilities:
- Respond to student inquiries in a timely and efficient manner
- Also, resolve student concerns by determining the cause of the problem and working with others to offer a solution
- Moreover, make recommendations based on a student’s interests and history
- Also, collect feedback and make recommendations for improvements and changes
- Additionally, a strong advocate for Udacity students and the company vision.
- Likewise, open to working in night shifts
Qualification:
The incumbent must meet the following qualification:
- At least 1-3 years of working in customer service
- Moreover, must have experience in communicating with customers on phone, email, and chat.
- Also, excellent communication skills, both written and verbal
- Furthermore, flexibility in using, or learning to use, different methods for tracking and conveying information, such as Zendesk, Google docs, online chat programs and email
- Additionally, empathetic, patient, and compassionate
Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Specifications
| Type of Opportunity | General Job |
|---|---|
| Deadline | 02 January,2021 |
| Country | India |
| Company Name | Udacity |
| City | Noida |