Vodafone calls application for Digital Project Manager Internship in Milan, Italy.

Vodafone Digital Project Manager Internship Program is a development path dedicated to both Bachelor’s and Master’s students, which allows them to spend 6 months of as an active member in one of their teams. After this experience, candidates will be able to relay complex information in a simple, clear and concise way to senior management. Interns will gain independence in performing the tasks assigned, setting priorities and achieving their goals. It includes also the opportunity to work on a project that could be the topic of your final dissertation. The Internship Program may be just the first step of the career in Vodafone. In fact, the Digital Project Manager Internship will allow interns to be part of the selection process for the Vodafone Discover Program.

Roles and Responsibilities

The internship in Commercial Operations into the Commercial Tribe will allow candidates to test themselves in designing the best customer experience for Vodafone customers, perfecting and evolving their journey through digital assistance channels.  Moreover, the intern will do the following duties

• Project management: supporting in planning activities and scheduling deadlines within internal and external stakeholders, collecting requirements/needs.
• Data analysis: create qualitative and quantitative reports about the project milestones and results.
• Support the Business process transformation.
• Work with cross-functional teams in AGILE methodology.
• Understand areas of usage of TOBi.
• Supporting in improving TOBi resolution working on dialogue optimization and new functionalities development.
• Supporting the expansion of TOBi on all Vodafone Channels guaranteeing a coherent customer experience.

Eligibilities

• Students in Economics or Management Engineering, with a strong focus and interest in Project Management, someone who also embraces new technologies and a continuous learning approach.
• Top academic performance.
• Proficient both in Italian and in English.
• Good knowledge of Microsoft Office and Social media.
• Excellent analytical mind-set, high attention to detail, and desire to make improvements.
• Strong communication and presentation skills, enthusiasm, and motivation toward Artificial Intelligence; fast learner and a team player.
• International Experience is a plus.

Vodafone plc

Vodafone plc is a British multinational telecommunication conglomerate with headquarters in London and Newbury, Berkshire. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania. Among mobile operator groups globally, Vodafone ranked 4th (behind China Mobile, Bharti Airtel, and Vodafone Idea) in the number of mobile customers (313 million) as of 2018. Overall, Vodafone owns and operates networks in 25 countries, and has partner networks in 47 further countries. Furthermore, Vodafone Global Enterprise division provides telecommunications and IT services to corporate clients in 150 countries.