Information Technology Intern position is available at the Google in Ireland. As a member of Google’s Information Technology team, you’ll be the go-to person for Googlers’ computer hardware and software needs. You are highly technical and are comfortable problem solving with multiple operating systems (e.g. OS X, Linux, Windows, etc) and a range of devices (e.g. desktops/laptops, phone systems, video conferencing and various wireless devices, etc). Additionally, you’ll occasionally partner with various teams including Security, Networking and Infrastructure. You’re a fast learner and s great communicator who can effectively support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.In little more than a decade, Google created one of the world’s largest global computing infrastructures for both internal and external use.

Qualifications and Requirements

• Currently pursuing a BS, MS or PhD degree in computer science or a related technical field.
• Experience working in an IT department, in computer/technical support, or in another technically-focused service environment.

Preferred

• Currently enrolled in a full-time degree program and returning to the program after completion of the internship, and within 12-18 months of completing a Bachelor’s or Master’s degree, or at any stage in your PhD.
• Experience working in an IT department, in computer/technical support, or in another technically-focused service environment.
• Experience in troubleshooting applications in one or more of the following networked environments: Linux, Mac and/or Windows.
• Ability to configure, upgrade and relocate PC hardware, software and print devices. Demonstrated understanding of LAN/WAN environments.
• Effective organizational, communication, leadership, and customer service skills.
• Ability to commit to a 1 year internship program.

Responsibilities

• Accommodate support for desktop/laptop computers, along with user access to corporate network and applications both on the network as well as through remote VPN access.
• Assist with moving equipment and migrating users to new systems or devices.
• Provide support for services such as office phones, mobile devices, video conferencing and remote access.
• Provide basic corporate network infrastructure and server assistance.
• Garner direct support for Google’s corporate resources and applications.