ISPA, the International Society for the Performing Arts, is a global association of arts management leaders, who come together with the shared goal of strengthening the arts internationally by building leadership ability; recognizing and discussing field-wide trends and new developments, and deepening global exchange through the arts.

Moreover, ISPA is seeking an intern for fall 2019. Reporting to the Manager of Membership and Events (MME), the Membership and Events Intern will provide administrative support to the ISPA team, also, which will be gearing up for the Congress held in New York City, January 14-16, 2020 and initiating the membership renewal process for 2020. Further, Two major areas of responsibility will include processing event registrations and providing customer service to members and prospective members.

Event Support

• Working with the MME, the intern provides important support for all Congress registrations and events leading up to the Congresses, including:
• Coordinate the registration process including responding to registration inquiries and processing registrations
• Recruit, schedule, and manage volunteers
• Further, Assist with the onsite registration and check-in process during the Congress including material preparation, logistical coordination for transporting materials, setup/strike of registration area at multiple venues, in-person customer service
• Also, Process and file invoices
• Update website content

Membership Support

ISPA has a diverse membership of over 500 members representing 59 different countries. Further, The intern will be involved with ongoing communication with this membership constituency, including:

• Assist the MME in responding to requests for support and information from all customers
• Also, Process membership applications, assist new members with setting up their online accounts
• Troubleshoot issues with member accounts
• Update website content

Eligibility

• Currently enrolled in or recent graduate of an arts management program or related field
• Further, Internship or work experience with cultural or non-profit organizations
• Experience as a volunteer or organizing/recruiting volunteers
• Superior verbal and written communications skills
• Fluency in Microsoft Office programs including Word, and Excel
• Also, Basic HTML knowledge
• Efficient and organized with keen attention to detail
• Further, Knowledge/skill with image manipulation/Photoshop desirable
• Fluency or conversational skills in a second language desirable
• Work well in a team environment where a small staff is responsible for a variety of tasks and initiatives