UNDP Digital Services Associate at State of Palestine | Paid Internship || Apply Now !!!

As a UNDP Digital Services Associate, I provide ICT and administrative support services to the DSU unit and offer daily technical support to users of information management tools and technology infrastructure, under the guidance of the Operation and Services Manager and the day-to-day supervision of the Digital Services Analyst.

Duties and Responsibilities

• Ensure implementation of Digital Services strategies and introduction/ implementation of new technologies:
  • Ensure compliance with corporate information management and technology standards, guidelines, and procedures for PAPP technology environment.
  • Provide input to elaboration of internal policies and procedures on Digital Services use. Elaborate the content of internal Standard Operating Procedures in Digital Services in consultation with office management.
  • Conduct market research and analysis and introduce new technology for PAPP system updating and improvement.
• Ensure effective functioning of PAPP’s hardware and software packages:
  • Provide advice on maintenance of equipment and acquisition of hardware supplies.
  • Supervise the implementation of corporate UNDP systems.
  • Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.
• Provide automation and digitalization support for both PAPP Operations and Programmes:
  • Provide support in the development of the new software packages for high impact results (e.g., office management system, electronic registry, etc.) as required.
  • Support development of new automation tools using UNDP corporately developed platforms.
• Ensure efficient network administration:
  • Monitor the network connection daily to ensure a stable and responsive network environment.
  • Operate network utility procedures; define network users and security attributes; establish directories, menus, and drive-mappings; configure network printers; and provide user access. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy counter measures in the event of attacks.
  • Maintain an up-to-date inventory of software and hardware and stock of supplies and spare parts in cooperation with the Procurement Unit.
• Ensure facilitation of knowledge building and knowledge sharing in PAPP:
  • Identify and promote different systems and applications for optimal content management, knowledge management and sharing, and information provision.
  • Organize training for the operations and project staff on Digital Services issues.
  • Synthesize lessons learned and best practices in Digital Services.
  • Provide sound contributions to knowledge networks and communities of practice.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

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Required Skills and Experience for UNDP Digital Services Associate