UNDP ICT Architecture and Projects Internship || Apply Now |

The UNDP ITM ICT Architecture internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world’s leading clean energy and sustainability initiatives, while learning to take into consideration the local context.

Duties and Responsibilities of ICT Architecture

• Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide including OneICTbox, Managed Security Services, cloud-based network infrastructure services, and IoT solutions
• Assist with the Smart Facility Projects related coordination, development of project related documents such as business case, proposals, presentations, terms of reference, liaise with internal and external parties for the projects, and ongoing coordination and support for the successful project delivery
• Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure through satellite services, firewall services, IoT, and innovative ICT solutions
• Support the team in maintaining and upgrading Connectivity monitoring – Global NMS platform (using SNMP, API, and others)
• Assist in promoting, testing and working with Cloud solutions – Cisco/Meraki technology/solution and similar
• Assist in developing and implementing cloud-based Unified Communication System
• Support developing Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools
• Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue
• Assist and contribute to the Enterprise Architecture and Governance related areas including but not limited to strategies, policies, standards, guidelines, and compliance related matters
• Assist the Smart Facilities Infrastructure Insights reporting platform development using Python, API, Web technologies, other relevant tools and technologies, and integration of AIOps
• Contribute to draft quality focused training material, procedures, instructions and templates from best practice and disseminate through a Practice Community
• Assist the Unit in organizing internal and external conferences
• Assist in the promotion of ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions
• Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country office
• Perform other duties as required.

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Required Skills and Experience

1. Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher);
2. Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent);
3. Have recently graduated with a university degree (as defined in (a) and (b) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;
4. Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.

• Knowledge in the following fields are required: Project and Programme Management, Project and Service Delivery, Internetworking, Network management, Microsoft collaboration tools, API programming and scripting, and Artificial Intelligence.
• Knowledge and experiences in Project and Programme Management lifecycle, and Successful Project and Service Delivery is a strong advantage
• Knowledge in Internetworking (TCP/IP, firewall, routing/switching, LAN, WIFI, etc.) is an advantage
• Knowledge in Unified communication (voice over IP technologies, Microsoft messaging platform, Cisco Call managers etc.) and Network Monitoring systems is an advantage
• Knowledge in Microsoft collaboration and productivity Tools: Microsoft Office package, MS Teams, SharePoint, O365, Azure, AWS or google apps is an advantage
• Knowledge in developing API scripts and scripting languages is essential
• Knowledge with network architecture and network monitoring systems is mandatory
• Experience in managing and updating website content is an advantage
• Experience with gathering, consolidating, and analysing data from databases and reports is an advantage
• Interest in developing sustainable solutions for country offices, focusing on ICT, IoT, and renewable energy
• Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.

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