UNWRA JPO – Associate Change Management Officer

The UNWRA JPO (Junior Professional Officers )programme offers young professionals an exceptional opportunity to learn first-hand about international development and gain hands-on experience in the field of multilateral international cooperation through a learning experience under the supervision of specialists, and to contribute to the advancement and furtherance of their organization’s mandate, particularly with regard to the Sustainable Development Goals.

Duties and Responsibilities of UNWRA JPO

A. Coordination (40%):
•    Supports the effective and efficient coordination of change management initiatives in the Agency, ensuring all change initiatives are in line with overall strategic direction and are implemented on schedule.
•    Acts as secretariat to and contribute to specific Agency working groups or taskforces established to oversee development and implementation of change initiatives. As requested, support specific departments within the Agency on implementation of change-related actions.
•    Undertakes research on specific change related areas with the aim of supporting the Agency in undertaking initiatives that are in line with global best practice.

B. Project Management (30%):
•    Monitors overall implementation progress of change initiatives in the Agency, taking necessary action and supporting decision-making to improve performance;
•    Develops monitoring and reporting frameworks for implementation and oversight of Agency change initiatives.
•    Develops and supports oversight of change initiative budget.
•    Supports development of risk management and resistance management tools related to change management.

C. Communications (30%):
•    Develops and implements communication strategies linked to overall Agency change management strategies and workplans.
•    Develops specific and targeted internal communications activity to ensure greater understanding and buy-in from staff on change initiatives.
•    In cooperation with the External Relations and Communications Department supports development of external communications and advocacy material related to communications.
•    Leads on all internal and external reporting requirements related to UNRWA change initiatives.

Check : United Nations SDSN Youth Regional Focal Point for Africa & Asia-Pacific Region 2025

Qualifications and Experience

Education:
Master’s degree or equivalent from an accredited educational institution, in public policy / management / planning, law, organizational development, business administration or a related field.

Work Experience:
At least two years of professional experience, preferably at the international level, in the areas of coordination, communications, programme management / support, planning and/or research.

Language:
Excellent command of written and spoken English. A working knowledge of Arabic or another UN language would be an asset.

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