Apply for Vacancy for Technical Manager at American University in the USA. The deadline for this job is 30th September 2021.

About:

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. Also, the university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.

Summary:

The Technical Product Manager is a key member of the Vice Provost & Chief Online Officer’s office who manages multiple technology projects while building relationships with university schools, departments, and teams to support cross- functional needs. Also, this individual works closely with internal teams (OIT, Marketing & Recruitment, and Academic Technology) and external vendors to implement and build out the proper processes, workflows, dashboards, reports, and customizations within HubSpot and other technology integrations. Likewise, this individual is involved in all phases of product management and development and collaborates with key stakeholders to meet desired business outcomes.

Required Education and Experience

• Bachelor’s degree
• Also, 4-6 years of relevant experience

Preferred Education and Experience

• Master’s degree
• Likewise, 5-8 years of relevant experience
• Additionally, Knowledge of higher education administrative systems and related business principles, methods and procedures highly desirable.

Additional Eligibility Qualifications

• 2+ years of experience as a CRM Administrator required, HubSpot CRM preferred
• 1+ year of experience with relational databases, data governance, and process improvement
• Also, Experience developing end-user reports using SQL required
• Strong data management abilities
• Similarly, strong communication and organizational skills
• Ability to identify actionable insights through data analysis to support data-driven business decisions
• Furthermore, proven experience creating reports, optimizing processes, training new hires, and managing dashboards
• Superb time management, prioritization of tasks and ability to meet deadlines independently
• Additionally, hiring offers for this position are contingent on successful completion of a background check.

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