Apply for Vacancy for IT Analyst at The World Bank in India. The deadline for this job is 11th June 2021.

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development.

Responsibilities:

• Leading or participating in design and architecture sessions with key business users, collecting and documenting business processes and requirements for the system
• Also, architecting the CRM system, related customizations, and reports to model the business and organizational process
• Advising business users on standard methodologies for CRM, development, or integration processes
• Likewise, balance business users requests and requirements with technical constraints
• Work with business users to understand the requirement and conduct fit-gap analysis to map them to the OOB features/workarounds/Customizations.
• Writing technical specifications for planned work, mocking up specifications, testing and deployment of development projects
• Moreover, installing and maintaining versions of 3rd party products such as inGenius (CTI Integration)
• Furthermore, configuring the CRM system in contacts, customer service and sales functional areas,
• Building and configuring CRM forms, views, dashboards, and workflows
• Similarly, developing SSRS reports using Microsoft SQL and FetchXML
• Developing Power BI dashboards & reports using Power BI desktop, Report builder
• Likewise, maintain code repository, backlog and source control using TFS/ADO.
• Optimally utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system.

Selection Criteria

• Master’s degree with 2 years relevant experience specified in technical and functional competency or bachelor’s degree with a minimum of 4 years of most relevant experience specified in technical and functional competency.
• Moreover, minimum 2 years Experience as a technical lead responsible for system design and implementation using MS Dynamics 365-Customer Service, Marketing and Sales Apps, Power Platform (Power Automate, Power Apps/Portals, Power BI), preferably in financial domain.
• At least 2 years of proven experience in working on full life cycle implementations across multiple versions of Dynamics CRM/365.
• Also, WBG experience is a plus.

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