Senior Operations Officer 2025– Forced Displacement | Trust-Funded Role at The World Bank

The World Bank is seeking a highly qualified Senior Operations Officer 2025 to lead strategic efforts in addressing forced displacement within its trust-funded programs. This pivotal role involves managing complex operations, coordinating with global stakeholders, and delivering impactful solutions that support displaced populations. If you are passionate about sustainable development and have a strong background in operational leadership, this is a unique opportunity to contribute to global change through one of the world’s leading international financial institutions.

Roles and Responsibilities

The Senior Operation Officer (Forced Displacement) will have a dual reporting – to the GTFS2 Practice Manager (full line) and to the AECE2 Operations Manager (dotted line). – so as to allow for both an effective engagement as part of the Kenya CMU team and a strategic alignment of the Kenya forced displacement program with the Bank-wide forced displacement initiatives. 

• Guiding project design by working with the CMU, FCV Country Coordinator, and task teams to integrate learning, evidence, and evolving on-the-ground needs.
• Advising on project implementation, including leading support missions to refugee-hosting areas, overseeing performance reviews, and monitoring activities (e.g., DPO prior actions under the Shirika Plan), with a focus on timely course corrections.
• Leading key analytical, knowledge, and advisory activities, including selected country-level studies on forced displacement.

• Engaging in strategic policy dialogue, building on country-level policy assessments and partnership efforts, in collaboration with the CMU and relevant GPs.
• Supporting government planning and implementation, ensuring World Bank programs—particularly WHR-financed projects—are integrated into broader development efforts.

• Further strengthening the World Bank-UNHCR partnership to align strategic approaches and support the country-level implementation of the joint action plan.
• Coordinating the PROSPECTS portfolio and ensuring alignment with the Global Forced Displacement team.
• Managing engagement with key external counterparts, including UN agencies, humanitarian actors, and bilateral development partners.
• The Senior Operations Officer may be assigned other tasks and deliverables as deemed appropriate by the Operations Manager and Country Director in consultation with the FCV PM.

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Selection Criteria of Senior Operations Officer 2025

• Advanced degree in economics, law, social sciences, or another relevant (Masters or PhD), and a minimum of 8 years of relevant operational experience.
• Solid understanding of forced displacement issues.  Demonstrated capacity to understand the political economy and local context of forced displacement situations.
• Proven ability to think strategically, connect the dots easily across a range of topics to develop a broader coherent approach; ability to analyze and integrate information into conclusions and recommendations.
• Client orientation and results focus; pragmatism and effectiveness.
• Sound operational judgment. In-depth understanding of Bank operations, including CMU-GP relationships, SCD / CPF processes, projects, and analytical work, dialogue with clients and other development partners.
• Excellent integrative skills, and ability to work with a range of stakeholders, including bilateral and multilateral partners, the private sector, and civil society.
• Strong organizational skills; ability to prioritize, to deal with frequent and unexpected changes, and to work within tight timeframes.
• Strong communications skills, both verbal and written, and ability to tailor communication style to meet audience needs and delivers information effectively in support of team or workgroup.
• Ability to substantively contribute to high-level events (i.e. with Development Partners, Government, and other stakeholders) and to handle requests, and contribute to sector/ country dialogue.
• Personal integrity, ability to handle confidential matters in a discreet and respectful manner.

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