UNDP Capacity Development Assistant || Apply Now |

The Capacity Development Assistant team, as part of the Human Resources Section (HRS), leads the design and delivery of all learning activities for UN Volunteers serving with UN agencies globally. UNV provides serving UN Volunteers and staff with access to learning programmes and services which include but are not limited to learning platforms (UNV e-Campus), onboarding portal, UN mandatory courses (online) and UNV e-courses, LinkedIn Learning, Rosetta Stone, Coursera, UNITAR online courses and individual coaching. Workshops and onsite learning programmes on the ground are regularly offered to specific target audiences at the local and regional levels. Depending on business priorities learning programmes focused on strategic initiatives are delivered as well.

Duties and Responsibilities of Development Assistant

• Logistical and administrative support to onsite and onsite capacity development, learning and training programmes for UN Volunteers as well as support in recruitment of external trainers and facilitators
• Assist in design and production of the workshops/trainings and provide clarification on UNV learning products
• Perform user support function, respond to CRM Service desk queries as well as reenrollment process for learning programmes
• Assist in system administration, maintenance, monitoring and reporting on usage of online learning programmes and portals, capture lessons learned and present recommendations for improvement
• Assist in delivery of webinars/trainings, dissemination of related materials and information and in preparation and conduction of evaluation surveys, analysis and qualitative feedback for evaluation reports
• Administrative support to monitor expenditures, gather and review supporting documents for payments, process payments of travel lumpsums for UN Volunteers attending training with UNV
• Support low value procurement of services and purchases of licenses for online tools, assessments, resources and material

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Required Skills and Experience

Education:

• Completed secondary education;
• Specialized training/courses in learning, capacity development or related fields;
• University degree is desirable, but not a requirement.

Experience:

• 5 years of work experience in learning, capacity development, event planning/support, and/or administrative support;
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.);
• Experience in working with online or cloud-based learning solutions or collaboration tools

Required Language(s) 

• Fluency in English
• Working knowledge of another official UN Language desirable

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