Details
Client Services Interns in Midrand (ZA)
South African Civil Aviation Authority is hiring Client Services Interns in Midrand, South Africa. Apply now for exciting opportunities!
Customer Service of Client Services Interns
- Provide front line support – walk-in centre, contact centre and written correspondence
- Provide customer services in line with the SACAA policies and procedures of the Client Relationship Management section.
- Track all customer queries in the approved CRM system until queries are closed
- Professionally respond to requests from both external and internal customers
- Evaluate customer satisfaction through approved tools and systems.
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General Administration
- Prepare documents
- Collate information for reporting
- Package documentation required for meetings and other departmental engagements
- Circulate required information and documentation throughout the department and keep accurate record thereof
- Receive and relay documentation and information to applicable recipients in the department
- Develop and maintain a proper filing system to ensure accurate retrieval of information as and when required
- Screen, classify and record documents for easy access and tracking
- Coordinate functions and meetings for the department
- Ensure all documents are properly filed
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Requirements Client Services Internship
Minimum Requirements
- Matric
- National Diploma or Bachelor’s degree in Marketing, Business Managements or Client Services related qualification
- Work Level: Student/Graduate
- Job Type: Contract
- Salary: Market Related
- Duration: 1 – 2 Years
- EE Position: Yes
- Location: Midrand
Closing Date: 15 December 2023
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Specifications
| Type of Opportunity | Internships |
|---|---|
| Deadline | 15 December,2023 |
| Country | Midrand |
| Organizer | South African Civil Aviation |